Bryan Tran - Resume

Experience

Application Developer

Baton Rouge, LA

June 2023 - Present

Managed Help Desk tickets using Jira, streamlining issue tracking and communication between developers and end users
Spearheaded the integration of Zephyr for Jira to standardize and document QA test cases for new ADE features
Initiated migration from IL2 to IL4, helping leadership align on long-term security and compliance goals
Built a Helpdesk Documentation tab within the internal "Helpdesk Toolbox" to centralize SOPs, troubleshooting steps, and triage workflows
Developed Angular pages with TypeScript featuring role-based access control and reusable UI components
Created detailed wireframes of legacy applications to guide modernization efforts
Developed backend services in Java with 90%+ code coverage using Mockito

Student Web Developer

Baton Rouge, LA

May 2022 - May 2023

Diagnose, fix errors, and application crashes through log files, code walkthroughs, and error logs using different DevOps tools through a System Admin
Remodeled LSU's applications using WAVE, HTML, and CSS, making it more accessible for users with screen readers and updating the Bootstrap packages
Migrated LSU's Java applications to the most current version of Spring by updating Maven repositories and resolving dependency conflicts

Full Stack Web Developer

Remote

January 2022 - May 2022

Conceptualizing design for application/functionality of custom software for laboratory animal clinics
Creating site layout/user interfaces from provided design concepts by using standard HTML/CSS/PHP/Javascript practices for web applications
Designed and creation of relational database schemas, using BackboneJS to apply front end user requirements

IT Intern

Baton Rouge, LA

March 2021 - Dec 2021

Provided technical support for all departments within the company through video calls and remote access, on-site debugging, and setting up hardware for new/current users
Gathered bid data on Power BI and made tables displaying the company's growth and progress on contracts
Helped build internal application using PowerApps to improve workflows
Managed user data as an IT Admin, making sure new employees were provided Microsoft accounts, and terminated employees were logged onto OneDrive for company security